1. Semi-flexible is covered by a 18 months workmanship warranty provided by LENSUN. We repair or replace defective items at our own discretion. In addition, solar cells are guaranteed to operate at 90% of nominal power output at 10 years after purchase and at 80% of nominal power at 25 years after purchase. This warranty is provided by the manufacturer of the solar cells. Other products are with 12 months manufacturer warranty for all products.
2. 15 days refund and 30 days exchange after receiving the product.
3. Buyer is responsible for the return post mail cost.
4. Return items must be in original box and include all of the original accessories.
5. Please contact us to get the return address and our warehouse transaction ID, if there is not our warehouse transaction ID on the packing, our warehouse can not confirm the return then we will not make refund or replace.